About Us

Meet the Team Behind Fiordland Outdoors

Fiordland Outdoors is a family-run business built around a genuine love of getting people into nature. From early beginnings running fly-fishing trips on the Waiau River, we've grown into a premium end-to-end transport service trusted by adventurers, agents and partners across New Zealand and around the world.

The company has evolved over the years, but our passion for backcountry adventures has never changed. Today, Fiordland Outdoors offers transport options covering everything from the world-famous Great Walks to remote and secret corners of the park.

At the heart of it all are owners Mark and Christine Wallace, who together with their family have spent a lifetime exploring Fiordland National Park. That deep local knowledge - of the tracks, the conditions, the connections - is what sets us apart, and it's why people keep coming back.

How we help

Fiordland is one of the most spectacular places on earth - and one of the most logistically complex to navigate. Getting to the Great Walks often involves multiple modes of transport: a bus here, a boat there, a connection you can't miss. Knowing which one, when, and from where takes local knowledge that most visitors simply don't have.

That's where we come in.

Fiordland Outdoors has been moving thousands of people safely into and out of Fiordland National Park since 2012. We know these tracks, these timetables, and these conditions intimately - and we use that knowledge to wrap everything into one straightforward booking. No second-guessing, no scrambling for connections, no stress.

Whether you're walking the Milford, Kepler or Routeburn, doing a day walk, or heading somewhere more remote, we'll make sure you get there - and get back - without a hitch. That's not just what we do. It's what our customers keep telling us we're great at.

What Our Customers Say

★★★★★ 4.9 stars on Google

"The fastest boats in and out of Milford Track. We had time for beers and champagne at a cafe while the other trampers waited at the bus stop for 2 hours. Best way to end the hike. Highly recommend using Fiordland Outdoors over the other companies." — Wonderful Team, Google Review

"Amazing, timely service — they were there early to pick us up and even called the shuttle bus on our behalf so we could get a ride to the coffee shop while we waited. Would absolutely recommend." — 11/10 Service, Google Review

"Mark was friendly and incredibly knowledgeable about the area. All equipment is immaculate. A locally owned business with a fantastic and flexible service." — Outstanding, Google Review

"From the booking process to the trip itself — easy, friendly and professional in that wonderful Kiwi way. You're made to feel welcome and safe. If you want transport to the Milford Track, I would highly recommend." — Easy, Friendly Transport, Google Review

"Super smooth, good value and felt kind of nicer getting a more intimate experience on the boats with smaller groups and good yarns from the crew. Support small businesses, folks — book these guys!" — Family Feels, Google Review

Read all our Google reviews

Tiaki Promise and Guardianship

We are proud to operate in a World Heritage-listed destination that is, in our opinion, without equal. Because of this, Fiordland Outdoors is committed to the Tiaki Promise as a way to care for New Zealand’s precious land, sea and cultural identity now and for future generations. Sustainability and guardianship are the cornerstones of everything we do.

Fiordland Outdoors is certified as Qualmark Gold Sustainable Tourism Business. With this accreditation, Fiordland Outdoors has now achieved the highest possible level of endorsement from Qualmark. This assures you we are a business that;

• Represents the highest level of operation for sustainable tourism businesses in New Zealand
• Delivers exceptional customer experiences as an integral part of the business
• Leads the way in making New Zealand a world-class sustainable destination.